31 December 2008

Last Day Of Year 2008

Bismillahirrahmanirrahim and good day to all:

Today, this morning, I went to the Main Post Office Malaysia of Kota Bharu which is located very near to my house. Everyone knows what are their functions besides than handling the postal letters and parcels are to provide the others related services such as to claim the road tax's rebates. That was my purpose when I went to the post office. And I had a bad experience there on this last day of this year 2008.

I was a bit disappointed when I first stepped into the office. I do not know how to say, but what I observed have been like what I had experienced before in the mid of 2008 or even few years back. So, I think what if I do some comments and submit also suggestions. But I could not find any suggestion form [or may be I was really in downed mood that I could not find one].

So, let us go one by one [purely from my today's experience and observation]:

1. Counters: It is lovely to have or to install lots of counters as one is providing services as their main "product". From the management's view, more counters means more interactions with the clients or users. From the perspectives of the clients of users, more counters means less time to wait. But what will happen when there is 12 counters with their own specific functions and there were 4 counters only. Furthermore, there would be one counter which is inactive either the person in charged is M.I.A. or got distracted. Then, the inactive counter will be in alternate with other active counters.

2. Distraction: Yes, to have colleagues in the office environments are good. Sometimes, they could be the group that we could depend and trust. But, what will happen if the person of in charged of a counter being distracted? Not only once or twice, but from my observation, there was never ending. Let's see from few perspective: (i) The clients' view, as I was experiencing it and they are selling the "service"- it would lead to a non-ethic conduct if the in charged person got really distracted and the process or the service got hang or paused; (ii) The counter person- as the in charged person of a counter, the first thing is to set the goal in giving the best service to the client. If there is an urgent matter that need your attention, finish the process with the current client; (iii) The distracting person- I think these kind of people should disturb the others' process if there is a very important matter that need the specific attention from the counter person. Or at find another suitable ways such as leaving a note rather than impolitely stop the process or wait for the current process to finish and before the counter person calls the next number.

3. Network: today, unexpected thing happened. There was an internet connection problem as one of the staff announced that they could not process anything related to insurance issue such to buy, to pay or to update the insurance. Then I asked myself, where is the IT technician? Don't they have at least a standby IT technician that can be directly call to assist or to settle the problem. Or, did they forgot to settle the bills? Seriously!

4. Notification: the notices are everywhere and sometimes not very helpful enough in delivering the information. Furthermore, the notices are posted scatter and not centralized. Even so I was waiting about more than one hour to claim my road tax rebates as I had renewed my motorbike's road tax the other day. But, the counter person informed me that the claim can be took place after 7 days of working after the renewal of road tax. I was shocked and asked where it was informed at and he pointed at a small size yellow paper than A4 paper posted at the other counter. Sigh, I was really hoping to have that rebate to replace Shasha's side mirror. Even there is no news been made that vehicles' owners have to wait 7 days of working after the road tax renewal in the media or television. The previous report was that the vehicles' owners can claim their rebates when they had renewed their vehicles' road tax.

Thus, here I conclude these final post of this year with several suggestions:

1. To have a systematic management in approving the Leave Application of the counter staff so that what happened today, to many counter closed [more than half] could be lessen and thus avoided. Thus the process for each client would be smoothly done in average time as always.

2. To be more professional. If they needed more trainings, why not. Polish up their potentials in delivering the services with smiles. Thus creating a comfort and good environment as well as the efficiency of every staff could be increased. ^^

3. To have at least an IT technician to be ready to be called if there is anything related to computer and software problem. I said this because most of the counter persons are not young and up-to-date to the current unlimited developing technologies.

4. I would like to say that if one already has notification boards, please UTILIZE them as maximum as possible. For any important notices please posted at strategic locations, such as besides or on the entrance doors with attracting colors of paper and fonts. This method is very useful in delivering the information to customers so that they do not have to take number and wait for the whole day, but when being called to the counter, the pointed that notice of cancellation of further delay.

Lastly, happy finishing your holidays and happy new year~! What is or are your resolutions this new year? And did previous resolution(s) resolved? Ha ha ha.

"Lets Improve Ourself Together For Better Than Yesterdays"

28 December 2008

Tag #7 - My Happy Last Semester Break

I was tagged by Syafiqa, hail to the new blogger! Even though, she just came back from a holiday trip in Indonesia, she immediately updated her blog. Click here!

So what is it about this tag? Well, the questions are not much and few are can be said a popular questions that people put in tag-postings. Of course, the circle is the same people. [I too tag the same people.]

Do you think I are HOT?
<--> instead of asking myself, I would like to hear what my fellow friends and readers thinks about me. Feel free to reply in the comment section ^^. <-->

Upload a favorite or a recent picture of you.


Why the above photo?
The photo was taken on 26.12.2008 at 7.56 a.m. It was before the Majlis 'Aqiqah of Muhammad Fadzli Syahmi who was born on 16.12.2008 at 2.30 p.m. Then, the great thing about the photo was that he fell asleep after I lullabied [dodoi] him for about 15 - 20 min. He fell asleep just like baby with eyes shutly closed. Training to become a good husband ^^.

Before I lullabied him, very energetic ^^

When was the last time you ate pizza?
On my way back home from campus, with BestBuddy, Azizan, and Syafiqa. The services of Pizza Restaurants especially in Ipoh have been worse from time to time. We have ranked that the worst Pizza Restaurant's services in Ipoh is at Jaya Jusco, then followed by Batu Gajah's Branch.

What name you prefer besides yours?
. . . . . . . Alhamdulillah, I am happy that my parents choose this name to call me. Other than that, I do not know what I will become. Thank you for the name. If I do not have a name, I would be nameless or even worse to be unknown. ^^

NO ONE will be tagged. I would like to thanks to all who are my friends. If you want to do this tag, please, no harm to do it ^^.

Suspicious Lorry

Bismillahirrahmanirrahim | Good day to my fellow readers ^^

Yes, I know, the time right now is past bedtime. I should be sleeping tightly as always. But now, as I am typing this posting, there is an activity going around by the opposite neighbor. The story was like this, I was about to sleep and suddenly there was a loud reverse signal spouting the calm night around 1250 a.m.

There was a lorry entered reversely into my neighboring areas. The street was really just fit to the middle size of the lorry. But what kept me awoke and to keep my observation was that there were a lot of boys and girls at the back of the lorry. I thought there would be a house-breaking live. But, they were around 15 to 18 kids between 10 to 15 years old and there were 3 adults between 25 to 30 years old.

Then, I waited to observe if they were to act suspiciously. Then, my closed-neighbor just arrived home and he asked them, what were they doing. From the look of his expression I felt glad. But I continued to watch them. He arrived home around 1.30 a.m.

A few moment after that, there was a VIVA came in. It was the rental person of the one of the opposite neighbors which are renting the rooms of the opposite house, the nurse. I know her job as my mother once told me. Then, she came out and started to supervised. Owh, she was supervising the kids and others in helping her to move out from her current renting room.

But it is now at 1.40 a.m. What kind of person or a neighbor that move out in this hour? Astaghfirullah. This kind of activities could lead to the misunderstanding and framing events. Totally unacceptable decision to move out in the middle of the neighbors' sleeping. Although, if her intention was not to bother the neighbor regarding her moving out, but at least to rethink about it when is the perfect or suitable time to pack and to move out your stuff.

In my mind, there were lots of things were pounding: what if they were to wipe out all the stuff that they can see? Because some of them were like the surrounding watcher. And most of the boys were smoking regardless of the age. The most act that I hate when I saw a person was coming out from the dark while zipping up his short pant's zip. He was peeing in the dark. Owh man, what a terrible and unbehavior person he is and I was about to call the police if they were to act something stupids. Astaghfirullah.

"Please avoid any undesirable and misleading assumption"

23 December 2008

A Sweet Moment At Nando's

Me and Alicia

What is it? - A question raised from a Kampung Boy.

Here, the definition of Nando's that I looked up in the Wikipedia:

"It is a restaurant chain originating from South Africa with Portuguese-theme. Nando's specialized in chicken dishes with either lemon and herb, medium, hot or extra hot peri-peri marinades (properly known as Galinha à Africana). Side dishes such as spicy rice, fries (with either Chicken Salt, or Peri-peri Salt), coleslaw, corn on the cob (mealies), cous cous, portuguese rolls or side garden salads.

In Australia, Bangladesh, Canada, Kuwait, Lebanon, Malaysia, New Zealand, Pakistan and the United Kingdom, a large number of their restaurants are halal. All their restaurants in Muslim countries are halal. One branch of Nando's in South Africa, Savoy Kosher Nando's, is kosher."

Alicia ^^

This is Alicia. I met her during my 8-months internship at one of PETRONAS OPUs in Kertih. She is one of the many staffs that still keeping in touch with me. She is very polite and a down-to-earth person. Her smiles brightens the worlds. He he he. Must compliment her at least after she treated me for the sweet lunch at Nando's. ^^

InsyaAllah, the next time we meet again, it will be my treat Alicia. InsyaAllah!

FYI: Better to order the Bottomless Ice Lemon Tea so that you can refill as much as you like ^^.

Viennese Coffee

At last, before went home, I had the opportunity to meet up with Kak Yon. Furthermore she who came to Nando's. Credit to her and thank you for the short time you had spent. Really missing you all from the SNH05.

Kak Yon and Me

"Friendship Forever ^^"


Ampang Super Bowl at Berjaya Time Square

Alhamdulillah, my second day at Kuala Lumpur in this trip began with an excitement of bowling. I have been waiting for so long to bowl together with friends such as Azizan, Abdul Azim Aizat a.k.a. West. Furthermore, another friend from the same university could join us three in the 3 ways-match courses, Linziana a.k.a. Lynzi. Ha ha ha.

The triple-threat match began as Azizan teamed up with West as they are coursemate. Me and Lynzi represented our own course. Hu hu hu. The game started with the first frame by my throw:

The "traveler's throw" -me-

The so-called: "big-girl throws gently" -Lynzi-

The "bad-boy's throw" -West-

The "champion's throw" -Azizan-

Alhamdulillah, after we had finished bowling, we headed to the Sushi King Restaurant. Although West was in the opposition because he claimed that he never taste sushi before, we managed to have him together with us for the lunch.

Sigh, the service and their alertness of the Sushi King Staff was a bit lacking that afternoon. The table that we sat were cleaned late. Please, if you are a manager from any fast food restaurants, do take note upon the customers' welfare and the restaurants' cleanliness.

Opps, there were still beers on the table !_!

Acting macho

Well, West admitted that he never had sushi before, so we tricked him a few times so that he would try it. Althought he knew that we were bluffing him, he is very sporting to give a few tries out. Here are some of the pictures that we took when he tried to chew the sushi:


Cough..2x [was it really hard?]

Lynzi was the first one started eating the sushi by choosing from the moving display. Well, big girl with big appetite. Her diet on rice was soon been hold as the moving displayed sushis were so very tempted and delicious. No one could deny on that day! Ha ha ha.


Azizan with the chicken curry rice Japan Style

My favourite: Sakana Black Pepper

When my ordered arrived, the Sakana Black Pepper, West was interested to try as I spitted out that the main dish was a deep fried Dory Fish. Right after he tried out a bit of the fried dory's, he called for another Sakana Black Pepper. Our main target to have West to try at Sushi King succeeded and insyaAllah he will be craving for it more. He he he.

Here kitty..2x. It's deep fried dory's. ^^

West and his first meal at Sushi King Restaurant.

Caught on camera. Off-diet. Lynzi ate a lot.

The full-face people at Sushi King Restaurant:

West was full with dory.

The plates were like the Empire Stake with chopsticks at the top

-Azizan, where are your plates and bowl?- -"In stomach also!"

-"Dear diary, today I ate dory, deep fried dory. I'm Loving It"-


Then, me, West and Lynzi headed to the Pavilion Mall. Wow, it is like I imagined. It is a very high class place that I should not be there. Ha ha ha. I am not from that kind of class of a Pavilion shoppers and hanging-out people. He he he. Totally, like a deer entered a town or village.

Stylo West

Credit to West

Then, West brought me to J.Co Donuts and Coffee. Owh, now I realized that there lots of other brand of donuts besides Dunkin and Big-Apple. Hu hu hu. I am a Kampung Boy. Ha ha ha.

The J.CO Donuts & Coffee

One of many customers during that time. A cheerful and playful kid.

The donuts. Yummy! ^^

Yeah, now donuts for Lynzi


"It was really fun. Thank you Allah."

21 December 2008

Missing Episode 12 - BBQ At Ayah Din's House

Alhamdulillah, praise be upon Allah, once again my family and others were given opportunity to gather and spent the time together in a BBQ event. It was held at Ayah Din's house. Who is Ayah Din? He is:

Ayah Din

The old-folks behind the scene ^^

My dad supervised the kids that night

Taking a break while replacing my dad's

I was involved with the bigger one - snow time during the BBQ he he

Dessert Time

Yam and Red Bean

Everyone was enjoying a cold-ice cream after a hot BBQ moments

Hadi and Me

"Thank you Allah for the time you gave, give and will be given next"

Missing Episode 11 - Eid Adha 1429H

On the first day of any eids, we the family members would gather at our grandmother's house first:

Among my family members

The birthday-boy

Among of my family members, another 2/3 of them are not in the picture

These are among the events / pictures during the 2nd day of Eid-Adha:

Mom & Dad

Along, Anik, Adik, Abe [family's nicknames]

At night, we battled in Domino Game

Peaces before the war was started

"Happy belated Eid-Adha"

15 December 2008

Missing Episode 10 - Fairul's Wedding Ceremony

Alhamdulillah, another cousin of mine from my father's side had been united legally according to the Shariah of Islam. They have been friends, couple, and lovers since their school life. This is one of the longest relationship that ended with good and blessings from Allah through the Islamic Marriage. Alhamdulillah, praise to Allah with all His blessings and guidances, these two lovely lovers are now know as husband and wife.

Below are among the photos that carved the most memorable time for both of them, being united as husband and wife:

The "akad"

The all-whitey husband

The all-whitey wife

The bride & the groom

The happily just married couple with the groom's parents

With Ayah Ngoh and Cik Yah

with my parents

With Pak Su Min and Su

My family and the brides+groom

The ladies of that night^^

"^May Allah's BLESSINGS are upon us^"